Cookies & Privacy Policies

• Last updated on: 6-Aug-2025
• Effective date :01-Jan-2025

MonCuisinierPrivé.fr website is operated by Batchero SAS company, 110 rue de fontenay, 94700 Vincennes, France. 

This Cookie Policy explains how Batchero, ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at https://www.moncuisinierprive.fr ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Batchero) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager via the consent baneer appearing at the bottom of the website. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found on our Website. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

- Name: _cf_bm 

- Purpose: Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode.

- Provider: .hubspotusercontent-na1.net

- Service: CloudFlare View Service Privacy Policy

- Type: http_cookie

- Expires in: 29 min

Performance and functionality cookies:

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.

- Name: _cfuvid

- Purpose: This cookie is set by Cloudflare to enhance security and performance. It helps identify trusted web traffic and ensures a secure browsing experience for users.

- Provider: .hsforms.com

- Service: Cloudflare View Service Privacy Policy

- Type: server_cookie

- Expires in: session

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.

- Name: s7

- Purpose: Gather data regarding site usage and user behavior on the website.

- Provider: forms-na1.hsforms.com

- Service: Adobe Analytics

- Type: pixel_tracker

- Expires in: session

- Name: __ptq.gif

- Purpose: Records anonymous page view data

- Provider: track.hubspot.com

- Service: HubSpot View Service Privacy Policy

- Type: pixel_tracker

- Expires in: session

Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. 

- Name: bcookie

- Purpose: Used to optimize the range of advertising on Linkedin

- Provider: .linkedin.com

- Service: Linkedin Ad Analytics View Service Privacy Policy

- Type: http_cookie

- Expires in: 11 months 30 days

- Name: lidc

- Purpose: These cookies are associated with a B2B marketing platform, formerly known as Bizo, which is now owned by LinkedIn, the business networking platform. This sub-domain is connected with LinkedIn's marketing services that enable website owners to gain insight into types of users on their site based on LinkedIn profile data, to improve targeting.

- Provider: .linkedin.com

- Service: LinkedIn View Service Privacy Policy

- Type: http_cookie

- Expires in: 1 day

- Name: mid

- Purpose: Used by instagram for marketing purposes. It expires after 10 years.

- Provider:.instagram.com

- Service: Instagram View Service Privacy Policy

- Type: http_cookie

- Expires in: 1 year 1 month 4 days

Social networking cookies:

These cookies are used to enable you to share pages and content that you find interesting on our Website through third-party social networking and other websites. These cookies may also be used for advertising purposes.

- Name: bscookie

- Purpose: Cookie used for Sign-in with Linkedin and/or for Linkedin follow feature on 3rd party websites

- Provider:.www.linkedin.com

- Service: Linkedin Ad Analytics View Service Privacy Policy

- Type: http_cookie

- Expires in:11 months 30 days

- Name: JSESSIONID

- Purpose: Used to maintain an anonymous user session by the server in Java™ 2 Platform Enterprise Edition web applications. It is a necessary cookie that expires at the end of a session.

- Provider: www.linkedin.com

- Service: JavaServer Pages Technologies View Service Privacy Policy

- Type: http_cookie

- Expires in: session

- Name: csrftoken

- Purpose: Helps prevent Cross-Site Request Forgery (CSRF) attacks using Javascript. It is a first party cookie with unique value. It expires in 1 year or until a user submits a form.

- Provider: .instagram.com

- Type: http_cookie

- Expires in: 11 months 29 days

How can I control cookies on my browser?

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:

• Chrome
• Internet Explorer
• Firefox
• Safari
• Edge
• Opera

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:

• Digital Advertising Alliance
• Digital Advertising Alliance of Canada
• European Interactive Digital Advertising Alliance

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you use Flash cookies or Local Shared Objects?

Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please contact us at: bonjour@moncuisinierprive.fr, or Batchero / MonCuisinierPrivé, 110 rue de fontenay, 94700 Vincennes. 

• Last updated on: 19-Feb-2025
• Effective date :01-Jan-2025

MonCuisinierPrivé.fr website is operated by Batchero SAS company, 110 rue de fontenay, 94700 Vincennes, France. 

This Privacy Policy describes the policies of Batchero, on the collection, use and disclosure of your information that we collect when you use our website (https://www.moncuisinierprive.fr). (the “Service”). 

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information Collected

We process your personal data on the following legal bases:

1. Related to the performance of the contract:

For the provision of our services, we process the following data based on the performance of our contract (Art. 6.1.b GDPR):

• Identity and contact details for identification and performance of the service
• • Last name, first name → Contractual identification
  • Email → Mandatory communication
  • Phone number → Emergency service contact
  • Address → Service location
• Dietary preferences for adapting services -
• Payment data for billing and settlement management 
• Order history to ensure contractual monitoring

2. Related to legitimate interest:

To improve our services, we process certain data based on our legitimate interests (Art. 6.1.f GDPR):

• Customer reviews for improving service quality
• Connection data to ensure security and fraud prevention
• Statistics Usage Data for Platform Optimization

You can object to this processing by contacting us.

3. Requiring Consent

With your explicit consent, we process the following data (Art. 6.1.a GDPR):

• Marketing communications for sending newsletters and offers
• Analytical cookies for the continuous improvement of the user experience
• Geolocation data for the personalization of our services by region

You can withdraw your consent at any time. 

4. Legal Obligation

To comply with our legal obligations (Art. 6.1.c GDPR): -

• Accounting data retention for 10 years
• Tax declarations
• Health reports in accordance with the Public Health Code

5. Food allergies (health data)

Based on the protection of vital interests (Art. 6.1.d and 9.2.c GDPR):

• Food allergies as a means of preventing serious health risks

This information is processed with enhanced security measures.

How We Use Your Information:

We will use the information that we collect about you for the following purposes:

1. Marketing/ Promotional
2. Creating user account
3. Customer feedback collection
4. Enforce Terms and conditions agreements
5. Processing payment
6. Support
7. Administrative processes
8. Manage customer order
9. Manage user account

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

How we share your information:

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

1. Ad service
2. Analytics
3. Data collection & process

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: 

• (1) to comply with applicable law, regulation, court order or other legal process; 
• (2) to enforce your agreements with us, including this Privacy Policy; or 
• (3) to respond to claims that your use of the Service violates any third-party rights. 

If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Recipients of your data:

• Stripe → Payment processing (contractual basis)
• HubSpot → Analytics (legitimate interest basis)
• LinkedIn/Instagram → Advertising (consent basis)
• Partner chefs → Service information (contractual basis)
• Authorities → Legal obligations only
• Vercel / AWS → Hosting and storage of data required for the operation of the platform and order processing.
• • Data is stored in Europe, but the distributed architecture of its operators does not guarantee the non-transfer or transit of data to the United States.
  • Nevertheless, its service providers are governed by the transfer rules established by the European Union.
  • For more information, please refer to the corresponding websites: vercel.com and https://aws.amazon.com

Retention of your information:

We will retain your personal information with us for 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at bonjour@moncuisinierprive.fr . We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at bonjour@moncuisinierprive.fr.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies Policy:

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookies Policy above.

Security:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third Party links & Use of your information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Data Protection Officer:

If you have any queries or concerns about the processing of your information that is available with us, you may email our Data Protection Officer at Batchero / MonCuisinierPrivé, 110 rue de fontenay, 94700 Vincennes, France, email: bonjour@moncuisinierprive.fr. We will address your concerns in accordance with applicable French law. 

Dispute Juridiction:

Any dispute arising out of or in connection with the performance of this Protection Policy shall be subject to the exclusive jurisdiction of the commercial courts of Paris, France, EU.