Delivery FAQ EN

It's simple.

After booking, you'll have a conversation with our team to discuss your dietary preferences, allergies, favorite cuisines, and any specific requests. We'll then match you with a chef who specializes in your preferred style and work together to design a personalized weekly menu that fits your tastes and nutritional goals.

Alternatively you can also tell us exactly what meals you would like !

We currently deliver across Paris and the surrounding Île-de-France region. If you're unsure whether we deliver to your area, please contact us with your location and we'll confirm availability.

We deliver in the evening because your meals are cooked fresh during the day. This ensures you receive the highest quality, just-prepared food rather than meals that have been sitting for hours. Your chef starts cooking in the morning, and we deliver the same day while everything is still fresh.

We use reusable containers to provide you with the best quality packaging possible. They are part of our commitment to excellence. We charge a small deposit that will be refunded on your next orders once the containers are collected. We'll arrange their collection by courier at a time that suits you, approximately once a month.

Once your menu is confirmed, you'll receive a unique video call link via email on the day your chef is cooking. Simply click the link at the scheduled time to join. No special software is needed — it works directly in your browser. You can chat with your chef, ask questions about the preparation, or just watch them work their magic.

We prioritize organic, seasonal, and locally-sourced ingredients from trusted suppliers and local markets.

We avoid industrial ultra-processed foods and focus on fresh, natural ingredients that make a real difference in taste and nutrition.